Study tips 1Z0-465

Which configuration setting needs to be modified form its default value in order to prevent the system from closing the waiting incident automatically?

Select the two statements that would satisfy these requirements

Identify which option would allow your customer to administer the staff accounts to enable the reporting abilities they require.

Referring to custom fields in the system, identify the column identifier that indicates it is a custom field.

Identify the seven data types that are available as custom fields.

what does the grace period control?

What two steps will correct this?

Which three changes can be made by using workspace functionality?

Identify which two items will solve this problem.

Which incident field is designed to be used by your customer to standardize tracking of how incidents are resolved?