What is the unit in which the power output of a power supply is rated?
What would your answer be?
Which one is an example of assertive communication?
From the options below select what the technician should do next.
What should the technician do next?
Which of the following techniques is NOT when explaining a repair process to a customer?
How would you inform the customer about the situation?
what is important for the technician to do?
An important thing to remember when helping an angry customer is to ______.
how would you describe the situation in making sure that the speaker is being heard?