Study tips 220-601

How should you handle this situation?

Which is the best way to handle an incoming call from a personal friend while busy at a customer’s home?

What should you do?

What should you do if the telephone at a user’s desk is ringing while you are busy troubleshooting the user’s computer?

What do you suggest the technician should do?

Which of the following actions should the technician take?

The technician should attach the new hard drive to:

All of the following security enhancements are included in Windows XP Service Pack 2 EXCEPT:

Which of the following would be BEST to use to troubleshoot a software problem with Windows XP?

which of the following commands is used to determine the IP address and how the address was assigned?