Study tips 220-601

Which of the following actions should be taken FIRST?

To run a full defrag in Windows XP, a user must be logged in as:

Which of the following utilities can be used to troubleshoot a problem on a computer running Windows that cannot boot to normal or safe mode?

Which of the following should be done to ensure that data on the local drives of a laptop is backed up?

The circuit board is called a:

Which of the following is important to do while on the telephone with a customer?

which of the following would be the MOST appropriate action?

Which of the following modes allows a users work to be automatically saved to the hard drive and pause the session?

Which of the following is MOST likely the cause of the problem?

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer…