Study tips 500-051

Which three features are included in Cisco Unified Contact Center Express Supervisor Desktop?

Which three tasks can an agent perform on the Cisco Agent Desktop?

Which three tasks can an agent perform using email?

Which facility is provided to debug a Cisco Unified CCX script live with a real voice call?

which two Cisco Unified CCX tools?

which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash?

which three options?

Which option enables you to monitor previous agent seat license usage?

What is the purpose of relative filters?

Which action would you take to convert a high availability over LAN deployment to high availability over WAN?