Study tips 642-164

which service?

which source and destination resources?

What formula do you use to calculate the number of agents in a Call Center?

Which two steps check out a database connection from the connection pool?

How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?

What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 5.0 Standard deployment?

which service?

What is the maximum number of CTI ports supported by a Cisco Unified Contact Center Express 5.0 Standard deployment?

What is the Flush Input Buffer setting used for in the Input tab of the Menu step?

How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?