Study tips 642-164

When would the Cisco Supervisor Desktop fail to show an agent that is logged in?

Which three components are installed from the Cisco CRS Installer media?

Which two steps check out a database connection from the connection pool?

Where are CTI route points added or configured for Cisco Unified Contact Center Express?

Which two releases require physical media to be ordered and received prior to patching or upgrading Cisco Unified Contact Center Express?

which Cisco Unified CCX setting takes precedence over "Automated Available" to determine the agent’s next state?

How many seats should be purchased?

Which phone type has the following support matrix for Cisco Unified Contact Center Express?

Which three server types are supported for the installation of Cisco CRS?

What should you set the Client Configuration to when configuring the ODBC Data Source for the Database Subsystem?