Study tips 642-164

How can you configure the Prompt step to play different prompts following subsequent timeouts or retries?

What is a benefit of using subflows?

How is product licensing stored and viewed in Cisco Unified Contact Center Express 4.0?

Which Cisco Unified Contact Center Express deployment scenario is valid?

What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?

What is the purpose of the Repair button in the Cisco Unified Contact Center Express 5.0 Installation Wizard?

where is wrap-up data enabled?

What is the main function of the CRS Editor?

What does CSQ stand for in Cisco Unified Contact Center Express?

what product does this organization need for this capability?