Study tips 642-165

Which of these mail stores supported by agent email?

Where are Cisco Unified CCX users managed and their data stored when deployed with Cisco Unified communications manager express?

Which two items are automatically installed on the Cisco unified CCX server by the Cisco unified contact center express installer?

Which feature is able on the cisco agent desktop?

Which two are possible root causes for the application subsystem going into partial service status?

Which two features are added when upgrading from Cisco unified CCX standard to enhanced?

Which three tasks can an agent perform on the cisco agent desktop?

when the primary server fails?

Which type of information is available from the cisco unified contact center express control center?

Which three tasks can an agent perform using email?