Study tips 642-165

what is the status of the database subsystem on the control center page of AppAdmin?

How do you remove a phantom call (sometimes also referred to as ghost call) that is stuck in queue in the CSQ real-time report?

What is the maximum number of concurrent emails an agent can have?

which of these packages?

which of these packages?

what is the purpose of the Gateway?

which branch of the DB Get step will be executed?

Which tool is used to estimate the hardware server resources that are required for a Cisco Unified CCX deployment?

which three items?

Which two items are automatically installed on the Cisco Unified CCX server by the Cisco Unified Contact Center Egress Installer?