Study tips 642-241

which domain-level group is used to control access to Script Editor?

where does Ring No Answer treatment get defined?

Which one of the following types of traffic from the PG to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?

Which of the following is a true statement regarding the design and operation of a highly available Cisco Unified Contact Center Enterprise solution?

which statement is true about the Cisco Unified Communications Manager Peripheral Gateway duplex pair?

how is the private network for the Peripheral Gateways sized?

what is the impact to the system if call queue times increase?

What role does the Cisco Unified ICM play in the Cisco Unified Contact Center Enterprise solution?

Which of the following statements is not correct regarding QoS and prioritization for traffic in a Cisco Unified Contact Center Enterprise deployment?

Which tool is used in Cisco Unified ICM to develop call flows for the Cisco Unified Contact Center Enterprise solution?