What is required for the queue music played to callers in queue and be immediately transferred to the agent when the agent becomes available?
Which steps are used to configure a calling search space in the Cisco Unified Communications Manager 6.1?
Which is the proper configuration of device pools and the Cisco Unified Communications Manager groups for redundancy?
How could these phones be configured to provide a backup call routing strategy for the agents for maintenance/outages of the UCCE system?