you need to replace the generic resource assignments with named resource assignments that have the required skills
You need to display a Gantt chart with project deadlines without changing any of the views used by other people
You need to configure Microsoft Office Project Web Access so that you receive automatic notifications whenever new documents are added to the library
You need to ensure that all project managers use a custom view that includes these fields when they develop their project plans
you need to set up a process so that available service personnel can assign themselves to the next unassigned request