which action is the user able to perform?
You need to create a record for the email message that ensures other users can see the email message
which two record types are considered customers?
which entity type can you convert an Activity record?
How many cases can an Account record have at any given time?
What are three valid ways to create cases?
Which three items are default areas of the subject tree?
Which activity type can you add to the service Case record from within the form?
You need to complete the task by using the least number of steps
Which two entity types are valid for the Customer field?