Study tips PD1-001

Which of the following connector types is commonly used with the NIC in a networked device?

Which of the following connector types is commonly used for the telephone jack on a fax machine?

Which of the following allows access to another network segment?

Which of the following would be a suggestion for improving this performance?

Which of the following would be a good example of an open ended question used to gain insight about a failed device?

Which of the following is the BEST way for the technician to handle this situation?

which of the following situations would be BEST served by asking a closed ended question?

Which of the following is a good communication practice for a technician to use when explaining the cause of a device failure to a client?

Which of the following is the BEST response from the technician?

Which of the following is the BEST action to take?