Study tips PD1-001

If a customer complains that their multifunction device has white lines on the images, in the lead edge to trail edge direction…

When scanning a color document all of the following file types can be created EXCEPT:

which of the fol owing in order to enable communication to a workstation?

where is the MOST likely place a technician would get this information from?

which of the following file format should they use?

Which of the following is the MOST likely cause of the excessive space usage?

When a technicians toner vacuum starts losing suction power, the MOST likely thing a technician should do is:

After gathering information in regards to a service issue, the next thing a technician should do is:

Which of the following is the correct order of the steps, from beginning to end, for the general troubleshooting methodology?

Which of the following is MOST important when calling technical support to solve an issue with a device?