###BeginCaseStudy###
Testlet 1
Topic 6, Trey Research
Overview
Trey Research is a pharmaceutical company that has 10,000 users. Most of the users work
remotely, including the users in the finance department. The finance department users reside in
an organizational unit (OU) named Finance.
Trey Research purchases a partner pharmaceutical company named Fabrikam, Inc. Fabrikam has
2,000 users and hosts its own Exchange Server 2010 organization.
Existing Environment
Active Directory Environment
The network of Trey Research contains an Active Directory forest. The forest contains an empty parent domain
named treyresearch.com and a child domain named main.treyresearch.com. The forest contains one site
named DefaultSite.
The Trey Research network and the Fabrikam network connect to each other by using a WAN link. A two-way
trust exists between the Trey Research and Fabrikam networks.
Trey Research Exchange Server Organization
Trey Research has an Exchange Server 2013 organization that contains four servers. The servers are
configured as shown in the following table.
EX1 and EX2 are the members of a database availability group (DAG) named DAG1.
Trey Research has three databases named DB1, DB2, and DB3. DB1 and DB2 replicate between all of the
servers in DAG1. DB3 is mounted on EX4.
The storage on EX1 and EX2 is configured as shown in the following table.
The Exchange Server 2013 servers at Trey Research are configured as follows:
EX3 and EX4 perform spam filtering.
The public folder hierarchy mailbox is homed on DB3.
Each mailbox database contains a public folder mailbox.
HTTP traffic is load balanced by using a Layer 4 hardware load balancer.
The hardware load balancer uses the OWA virtual directory for health monitoring.
On EX1 and EX2, the mailbox database files and log files are stored on volume mount points.
IMAP is enabled on EX4 to download email messages for a custom help desk application.
Remote users access their mailbox by using Outlook Web App and Exchange ActiveSync.
The custom help desk application uses a service account that has a display name of Help Desk and an
SMTP address of [email protected] Exchange Server Organization
Fabrikam has an Exchange Server 2010 organization that contains two servers. The servers are configured as
shown in the following table.
Fabrikam plans to implement the address rewrite feature to change the SMTP domain name of all outbound
email to use the treyresearch.com SMTP suffix.
Problem Statements
Trey Research identifies the following issues:
Recently on EX2, Volumel failed for three days. Once the volume was repaired, reseeding the database
from EX1 took more than six hours.
You recently discovered that when the MSExchangeOWAAppPool application pool on EX3 was in a stopped
state, the hardware load balancer marked EX3 as offline.
Users report that during the installation of updates on the Exchange Server 2013 servers, the users lost
access to their mailbox and were unable to modify public folders.
Several finance department users store sensitive data on their mobile device. The legal department requires
that Exchange ActiveSync be disabled for all of the finance department users.
An Active Directory administrator reports that the domain controllers in the treyresearch.com domain are
overused. The administrator requests that the Exchange Server 2013 servers only use the domain
controllers in the main.treyresearch.com domain.
Requirements
Business Goal
The legal department requires that the finance department users have a segmented view of the global address
list (GAL) that only shows recipients in the finance department
Planned Changes
Trey Research plans to implement the following spam confidence level (SCL) configurations:
Block email messages when the SCL score is 9.
Move the email messages to the postmaster mailbox when the SCL score is 7.
Block email messages and send a non-delivery report (NDR) when the SCL score is 8.
Resource Utilization Requirements
Users report that their connection to Outlook Web App is slow since the deployment of IMAP on EX4. The
users do not report that they experience performance issues when they use their mobile device.
Trey Research reports that the IMAP service is not business critical and must not have a higher priority over
hardware resources than Outlook Web App. On EX4, Outlook Web App has the same priority over hardware
resources as Exchange ActiveSync.
###EndCaseStudy###
DRAG DROP
You need to recommend a solution to resolve the user access issues that occur during the installation of
updates on the Exchange Server 2013 servers.
Which cmdlets should you recommend using on EX1 and EX2? (To answer, drag the appropriate cmdlet to the
correct servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view content.)
Select and Place:
Answer: 
Explanation:
http://vanhybrid.com/2013/11/28/script-putting-exchange-server-2013-into-maintenance-mode/
The process for putting an Exchange 2013 server into maintenance mode is relatively straightforward. To
enable the Maintenance Mode, you must run the commands below.
If the server is a Mailbox server and before you can disable the transport service, all active queues need to be
drained first. To help clearing out the queues, existing messages on the server will be moved to another server.
Please note that the TargetServer value has to be a FQDN:
Set-ServerComponentState -Component HubTransport -State Draining -Requester Maintenance
Redirect-Message -Server -Target <server_fqdn>
If the server is part of a DAG, you must also run these commands:
Suspend-ClusterNode
Set-MailboxServer -DatabaseCopyActivationDisabledAndMoveNow $trueSet-MailboxServer -DatabaseCopyAutoActivationPolicy Blocked
Once all queues are empty, you can disable all components:
Set-ServerComponentState -Component ServerWideOffline -State Inactive -Requester Maintenance.
Taking the server out of Maintenance Mode is a matter of simply reversing the actions we took to put it into
Maintenance Mode.
First, we reactive all components:
Set-ServerComponentState -Component ServerWideOffline -State Active -Requester Maintenance If the server
is part of a DAG, you need to reactive it in the cluster (by resuming the cluster node):
Resume-ClusterNode
Set-MailboxServer -DatabaseCopyActivationDisabledAndMoveNow $false
Set-MailboxServer -DatabaseCopyAutoActivationPolicy Unrestricted
If the server is a Mailbox Server, the transport queues need to be resumed as well:
Set-ServerComponentState –Identity -Component HubTransport -State Active -Requester Maintenance
Although not explicitly required, it’s best to restart the transport services after changing their component states.
This ensures they ‘pick up’ the changed component states immediately rather than having to wait for Managed
Availability (Health Service) to take action.