You have a hybrid deployment of Exchange Server 2013 and Office 365. The mail flow
between Office 365 and the on-premises Exchange Server environment is routed through an
Exchange Server 2010 Edge Transport server. Your company is assigned a new set of
public IP addresses. A network administrator updates the external firewall address and all of
the associated DNS records. Office 365 users report that they cannot receive email
messages from on-premises users. You discover that outgoing email messages to Office
365 are in the Office 365 SMTP queue on an Edge server. You need to ensure that the onpremises users can send email messages successfully to the Office 365 users. Which tool
should you use?
A.
The Exchange Management Console
B.
The Exchange Control Panel in Office 365
C.
The Exchange Admin Center
D.
The Exchange Remote Connectivity Analyzer
Hi,
How accurate are these answers?
Go do the research and figure it out for yourself
Although the ECP is wrong. The correct answer should be the EAC. ECP is Exchange 2010, EAC is Exchange 2013. The EXRCA might tell you what is wrong, but you can fix it with that tool.
Yes, but the Edge Server is 2010, and the question explicitly says that the emails are routed through the Edge Server.
Can you use Exchange 2013 EAC to manage an Exchange 2010 Edge Server?
The only reason (A) would be right is the “The Exchange Environment is routed THROUGH an Exchange Server 2010 EDGE transport server”.
If you are managing the queues on the 2010 edge, you would need to use either the on-prem EMS (not an option) or the on-prem EMC on the 2010 edge.
If you need to “adjust” your hybrid environment settings due to the recent IP address change, I would suspect that you would need to use the EAC on your on-prem 2013 servers.
I would think the fact that the mail is queued on the Edge server would mean we need to investigate the the queues and error messages that are associated with those emails that got stuck in the queue.
Besides, the question said the network engineer already updated the firewall / IP address / DNS records, so makes me think “adjust IP” is no longer an issue here.
A is right. Since the mail is flowing through a 2010 server you manage that using a 2010 tool (EMC)