Several business units reported problems with their systems after multiple security patches were
deployed. The FIRST step in handling this problem would be to:
A.
assess the problems and institute rollback procedures, if needed.
B.
disconnect the systems from the network until the problems are corrected.
C.
immediately uninstall the patches from these systems.
D.
immediately contact the vendor regarding the problems that occurred.
Explanation:
Assessing the problems and instituting rollback procedures as needed would be the best course of
action. Choices B and C would not identify where the problem was, and may in fact make the
problem worse. Choice D is part of the assessment.