Service capabilities are leveraged primarily through the [ ?

Identify the missing word(s) in the following sentence. Service capabilities are leveraged
primarily through the [ ? ] to deliver internal and external services.

Identify the missing word(s) in the following sentence. Service capabilities are leveraged
primarily through the [ ? ] to deliver internal and external services.

A.
Physical infrastructure

B.
Processes

C.
IT Goals

D.
Policies



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