Which of the following is the MOST effective inhibitor of relevant and efficient communication?
A.
A false sense of confidence at the top on the degree of actual exposure related to IT and lack
of a well-understood direction for risk management from the top down
B.
The perception that the enterprise is trying to cover up known risk from stakeholders
C.
Existence of a blame culture
D.
Misalignment between real risk appetite and translation into policies
Explanation:
Blame culture should be avoided. It is the most effective inhibitor of relevant and efficient
communication. In a blame culture, business units tend to point the finger at IT when projects are
not delivered on time or do not meet expectations. In doing so, they fail to realize how the
business unit’s involvement up front affects project success. In extreme cases, the business unit
may assign blame for a failure to meet the expectations that the unit never clearly communicated.
Executive leadership must identify and quickly control a blame culture if collaboration is to be
fostered throughout the enterprise.
Answer A is incorrect. This is the consequence of poor risk communication, not the inhibitor of
effective communication.
Answer D is incorrect. Misalignment between real risk appetite and translation into policies is an
inhibitor of effective communication, but is not a prominent as existence of blame culture.
Answer B is incorrect. . This is the consequence of poor risk communication, not the inhibitor of
effective communication.