Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT
Service Management (ITSM) process. Configuration Management is used for which of the
following? 1.To account for all IT assets 2.To provide precise information support to other ITIL
disciplines 3.To provide a solid base only for Incident and Problem Management 4.To verify
configuration records and correct any exceptions
A.
1, 3, and 4 only
B.
2 and 4 only
C.
1, 2, and 4 only
D.
2, 3, and 4 only