The first step in a business impact analysis (BIA) is to:

The first step in a business impact analysis (BIA) is to:

A.
Identify all business units in the organization

B.
Evaluate the impact of disruptive events

C.
Estimate recovery time objectives

D.
Evaluate the criticality of business functions

Explanation:
The first step in conducting a BIA is to identify all business units
within the organization, using a confirmed organizational chart.