The operations manager has established the use of uniform checklists for all server maintenance. What has the operations manager done?
A.
Established a baseline
B.
Established a regulation
C.
Established a standard
D.
Established a policy
Explanation:
The operations manager has established a standard, which specifies how
hardware will be maintained. A regulation is a directive usually imposed from an
entity outside the company-such as a mandate from government, a legal requirement,
or an industry requirement. Policies are usually established by senior management,
rather than line management. The operations manager may be reacting to a policy
directive that requires uniformity and consistency in server management. The
introduction of the checklists provided the tools necessary to implement this
policy. Use of the checklists will eventually yield a baseline for server quality.