Which of the following roles is responsible for review and risk analysis of all contracts on a regular
basis?
A.
The Configuration Manager
B.
The Supplier Manager
C.
The Service Catalogue Manager
D.
The IT Service Continuity Manager
Explanation:
The Supplier Manager role is responsible for review and risk analysis of all contracts on a regular
basis. The Supplier Manager is responsible for ensuring that value for money is obtained from all
suppliers. He makes sure that contracts with suppliers support the needs of the business, and that all
suppliers meet their contractual commitments.
Answer option C is incorrect. The Service Catalogue Manager is responsible for maintaining the
Service Catalogue, ensuring that all information within the Service Catalogue is accurate and up to
date.
Answer option A is incorrect. The Configuration Manager is responsible for maintaining information
about Configuration Items that are required to deliver IT services. He also maintains a logical model,
containing the components of the IT infrastructure (CIs) and their associations.
Answer option D is incorrect. The IT Service Continuity Manager is responsible for managing risks
that could seriously impact IT services. He ensures that the IT service provider can provide minimum
agreed service levels in cases of disaster, by reducing the risk to an acceptable level and planning for
the recovery of IT services.
ITIL v3 Study Guide, Published with the permission of the Office of Government
Commerce (OGC)