You are a desktop support technician for your company. The computers in your company run Windows Vista. The computers are configured to allow Remote Assistance.
When you try to establish a Remote Assistance session with a computer, you receive a connection error. You ping the remote computer and receive a response. The services console for the remote computer is shown in the exhibit. (Refer to the Exhibit.)
You need to establish a shared desktop connection with the computer. What should you do?
Exhibit:
A.
Start the Terminal Services service.
B.
Start the Terminal Services Configuration service.
C.
Change the Terminal Services Configuration startup type to Automatic and start the service.
D.
Change the Terminal Services UserMode Port Redirector startup type to Automatic and start the service.