You need to ensure that you can assist any user on the Remote Desktop Session Host Server

Your company has an Active Directory domain.
The company runs Remote Desktop Services.
A user has remotely logged on to the Remote Desktop Session Host Server.
The user requires help to use an application.
When you connect to the Remote Desktop session, you cannot operate any applications.

You need to ensure that you can assist any user on the Remote Desktop Session Host Server.

What should you do?

Your company has an Active Directory domain.
The company runs Remote Desktop Services.
A user has remotely logged on to the Remote Desktop Session Host Server.
The user requires help to use an application.
When you connect to the Remote Desktop session, you cannot operate any applications.

You need to ensure that you can assist any user on the Remote Desktop Session Host Server.

What should you do?

A.
From the Remote Desktop Session Host Server run the Tscon /v command. Then reconnect to the session.

B.
Run the Chgusr /execute command on the Remote Desktop Session Host Server. Then reconnect to the session.

C.
Enable Use remote control with default user settings in the RDP-Tcp Properties.

D.
Enable Use remote control with the following settings in the RDP-Tcp Properties. Configure the Level of control policy setting to Interact with the session. Instruct the user to log off and log back on.

Explanation:
In Remote Desktop Session Host Configuration rightclick RDP-Tcp and choose properties.

(Default Settings)

(Customized Settings)



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