You have an Exchange Server 2010 organization. The users access their mailboxes by using Outlook
Web App (OWA). You need to plan a solution to reduce the number of e-mail messages that are
accidentally sent to distribution groups that contain company executives. What should you include
in the plan?
A.
custom MailTips
B.
dynamic distribution groups
C.
Outlook Protection Rules
D.
sharing policies
Explanation:
MailTips are informative messages displayed to users while they’re composing a message. Microsoft
Exchange Server 2010 analyzes the message, including the list of recipients to which it’s addressed,
and if it detects a potential problem, it notifies the user with MailTips prior to sending the message.
With the help of the information provided by MailTips, senders can adjust the message they’re
composing to avoid undesirable situations or non-delivery reports (NDRs). The following
unproductive messaging scenarios are common in any messaging environment:
• NDRs resulting from messages that violate restrictions configured in an organization such as
message size restrictions or maximum number of recipients per message.
• NDRs resulting from messages sent to recipients that don’t exist, recipients that are restricted, or
users whose mailboxes are full.
• Sending messages to users with Automatic Replies configured.
• All of these scenarios involve the user sending a message, expecting it to be delivered, and instead
receiving a response stating that the message isn’t delivered. Even in the best-case scenario, like the
automatic reply, these events result in lost productivity. In the case of an NDR, this scenario could
result in a costly call to the
• Help desk.
There are also several scenarios where sending a message won’t result in an error, but can have
undesirable, even embarrassing consequences:
• Messages sent to extremely large distribution groups.
• Messages sent to inappropriate distribution groups.
• Messages inadvertently sent to recipients outside your organization.
• Selecting Reply to All to a message that was received as a Bcc recipient.
• All of these problematic scenarios can be mitigated by informing users of the possible outcome of
sending the message as they’re composing the message. For example, if senders know that the size
of the message they’re trying to send exceeds the corporate policy, they won’t attempt to send the
message. Similarly, if senders are notified that the message they’re sending will be delivered to
people outside the organization, they’re more likely to ensure that the content and the tone of the
message are appropriate.
• By addressing the scenarios listed earlier, MailTips can help you to:
• Reduce the cost of processing and storing messages by preventing NDRs.
• Reduce the volume of Help desk calls caused by NDRs.• Increase productivity by avoiding communications that won’t succeed, for example, breaking the
cycle of sending an e-mail message, receiving an automatic reply, and then redirecting the message.
• Inform your users as they compose e-mail messages about various policies configured in your
organization that impose limits on the messages sent.
• Direct your users to the correct distribution groups.
• Reduce the risk of inadvertent disclosure of information to people outside your organization.
http://technet.microsoft.com/en-us/library/dd297974.aspx