Which management role should you assign to the Help Desk group?

You have an Exchange Server 2010 organization. You have a group named Help Desk that contains all
the help desk users in the organization. You need to ensure that the Help Desk group can manage all
the mailboxes and mail-enabled contacts in the organization. The solution must minimize the
number of permissions assigned to the Help Desk group. Which management role should you assign
to the Help Desk group?

You have an Exchange Server 2010 organization. You have a group named Help Desk that contains all
the help desk users in the organization. You need to ensure that the Help Desk group can manage all
the mailboxes and mail-enabled contacts in the organization. The solution must minimize the
number of permissions assigned to the Help Desk group. Which management role should you assign
to the Help Desk group?

A.
Mail Recipients

B.
Mail Recipient Creation

C.
Organization Client Access

D.
Recipient Policies

Explanation:
The Mail Recipients management role enables administrators to manage existing mailboxes, mail
users, and mail contacts in an organization. This role can’t create these recipients. Use the Mail
Recipient Creation role to create them.

This role type doesn’t enable you to manage mail-enabled public folders or distribution groups. Use
the following roles to manage these objects:
Mail Enabled Public Folders Role
Distribution Groups Role
http://technet.microsoft.com/en-us/library/dd876911.aspx



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