Company Background
Corporate Information
Trey Research is a highly secure medical research institute.
Physical Locations
Trey Research has a main office and 44 branch offices. Each office has between 30 and 40 employees. Most research staff uses a text-based terminal to enter research data. Only the administrative staff uses desktops that run Windows. Each office has three administrative staff users that work during different shifts to ensure 24-hour-a-day service. Administrative users share computers.
Existing Environment
Existing IT Environment
All desktops run Windows XP Professional under OEM licenses. All desktops run Office Professional 2003 under Retail Product/Full Package Product (FPP) licenses. All desktops require a memory upgrade to be compatible with Windows Vista.
Each office has a network server. All servers run a third-party operating system and a third-party e-mail application.
Trey Research has a third-party accounting application. The accounting application stores customer information and research data. The accounting application stores all data in a Microsoft Access database.
Business Requirements
Planned Changes
Trey Research plans to make the following changes to its network during the next year.
Implement one server with a Quad-core processor that runs Microsoft SQL Server 2008
Implement one server with a Quad-core processor that runs Microsoft Exchange Server 2007
Implement one server that runs Microsoft Office SharePoint Server 2007.
Implement a server that runs Windows Server 2008 at each office.
Upgrade all existing desktops to Windows Vista.
Install Microsoft Office Small Business 2007 on all desktops
Problem Statements
Trey Research plans to solve the following problems:
The company is no longer able to purchase licenses upfront and pay additional changes.
The third-party accounting application is not compatible with Windows Vista.
Business Goals
Trey Research has the following business goals:
Consolidate purchasing within a single licensing program
Own all software licenses
Train administrative staff on new applications
Keep all software applications current
Minimize licensing costs
Question
You need to identify the Software Assurance benefit that meets the companys business goals for training administrative staff. Which Software Assurance benefit should you choose?
A.
eLearning
B.
Training Vouchers
C.
Packaged Services
D.
24×7 Problem Resolution Support