You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are offering service of a customer named Alex. Alex intends to
develop a business case for SAM. His SAM Improvement Plan key competency has a Basic
maturity level. Since you are the technical support, you are asked to improve this maturity
level to Standardized. What action should you perform to achieve the goal?
A.
To achieve this goal, for a SAM plan, a project plan Gantt chart should be created.
B.
To achieve this goal, a SAM tool should be identified.
C.
To achieve this goal, roles and staff should be identified.
D.
To achieve this goal, for a SAM plan, budgetary approval should be obtained.