You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. The Acquisition
Process key competency of this customer has a Basic maturity level. Now the customer
wants to have the Acquisition Process maturity level improved. Since you provide the
technical support, the customer asks you to recommend a process to achieve this. Which
process should you recommend?
A.
Collect entitlement records throughout the organization.
B.
Require that software purchases be made from approved vendors.
C.
Reuse licenses as computers are retired.
D.
An annual sign-off on all SAM reports should be required.