You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve themanagement of software assets by using the SAM
Optimization Model. Currently you areemployed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering servicefor a customer named Alex.
According to the requirement of Alex, you attempt to do a SAM optimization assessment for
him. You discover that the maturity level of Operations Management Interfaces key
competency is basic. In addition, you find the maturity level of all other key competencies is
standardized. Then there is a SAM improvement plan, which required the maturity level of
the Operations Management key competency to rise to Standardized. Now you get an order
from the CIO, according to his requirements, an action should be recommended so that the
maturity level of the SAM improvement plan key competency should be raised to
Rationalized. So of the following actions, which one should be recommended?
A.
The action of create a project plan for SAM implementation should be recommended.
B.
The action of reconciling inventory sources quarterly should be recommended.
C.
The action of demonstrating that each operational group manages separate asset
inventories should be recommended.
D.
The action of demonstrating that an executive scorecard for SAM goals exists should be
recommended.