You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. The customer has the following three key performance indicators. The first one is that the company has defined and approved SAM plan. The second one is that sign-off on SAM reports is performed every year. The third one is that the company has identified direct SAM responsibility throughout the company. Since you are the technical support, the customer assigns a task to you. You are asked to identify the minimum SAM maturity level represented by all of these indicators. Which maturity level should be identified?
A.
Standardized needs to be identified.
B.
Basic needs to be identified.
C.
Dynamic needs to be identified.
D.
Rationalized needs to be identified.