You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. According to the requirement of Alex, you attempt to design a SAM program for him. However, you get little help from Alex’s department managers to provide relevant information about the SAM program to you, so it is difficult for you to start designing the SAM program. Then you are asked to solve that problem, after starting designing the SAM program, what action should be performed?
A.
After starting designing the SAM program, executive authorization should be obtained from the key stakeholders.
B.
After starting designing the SAM program, a SAM tool should be recommended.
C.
After starting designing the SAM program, specific SAM roles should be assigned.
D.
After starting designing the SAM program, the SAM program scope should be defined.