What do you advise?

An employee who works from home telephones your help desk. A virus attack has deleted his
computer’s single internal hard disk. He carried out a System Image backup on his computer three
months ago and automatically backs up his personal files every night. He uses an external USB hard
drive formatted with the NTFS file system to hold his backups.
All his personal files are in his Documents library. What do you advise? (Choose all that apply; the
answers form a complete solution.)

An employee who works from home telephones your help desk. A virus attack has deleted his
computer’s single internal hard disk. He carried out a System Image backup on his computer three
months ago and automatically backs up his personal files every night. He uses an external USB hard
drive formatted with the NTFS file system to hold his backups.
All his personal files are in his Documents library. What do you advise? (Choose all that apply; the
answers form a complete solution.)

A.
Carry out a System Image restore.

B.
Carry out a system restore.

C.
Use Restore Previous Versions to restore his Documents library from a shadow copy.

D.
Use Restore My Files in the Backup And Restore console to restore his Documents library folder.



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