What should you recommend?

Your company has a main office and a branch office. A user from the branch office reports that he
receives stop errors on his desktop computer. A help desk technician reports that the errors are
caused by a defective internal smart card reader. You plan to remove the smart card reader next
week. You need to recommend a solution that prevents the stop errors from re-occurring when the
computer is restarted. What should you recommend?

Your company has a main office and a branch office. A user from the branch office reports that he
receives stop errors on his desktop computer. A help desk technician reports that the errors are
caused by a defective internal smart card reader. You plan to remove the smart card reader next
week. You need to recommend a solution that prevents the stop errors from re-occurring when the
computer is restarted. What should you recommend?

A.
Modify the Data Execution Protection (DEP) settings.

B.
From Device Manager, disable the smart card reader.

C.
From Device Manager, uninstall the smart card reader.

D.
From the Trusted Platform Management (TPM) console, turn off TPM.



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