What should you instruct the help desk to do on the portable computers?

###BeginCaseStudy###
Case Study: 2
City Power & Light
Scenario:
You are an enterprise desktop support technician for City Power & Light. City Power &
Light is a utility company. The company has a main office and a branch office. The main
office is located in Toronto. The branch office is located in Boston. The main office has
1,000 employees. The branch office has 10 employees.
Active Directory Configuration
The network contains a single Active Directory domain named cpandl.com. The functional
level of the forest is Windows Server 2008 R2.
Server Configuration
All servers run Windows Server 2008 R2. The relevant servers in the main office are
configured as shown in the following table.

All computers in the main office are configured to use DHCP. All computers in the branch
office are configured to use static IP addresses.
User Information
• All user accounts are standard user accounts.
• All client computers run Windows 7 Enterprise.
• Each portable computer has a PPT P-based VPN connection to the internal network.
Corporate Security Guidelines
• All users must be granted the least privileges possible.
• All locally stored documents must be encrypted by using Encrypting File System
(EFS).
• The hard disk drives on all port able computers must be encrypted by using Windows
BitLocker Drive Encryption (BitLocker).
• All encryption certificates must be stored on smart cards.

###EndCaseStudy###

Five users from the main office travel to the branch office. The users bring their portable computers.
The help desk reports that the users are unable to access any network resources from the branch
office. Branch office users can access the network resources. You need to ensure that the main office
users can access all network resources by using their portable computers in the branch office. The
solution must adhere to the corporate security guidelines. What should you instruct the help desk to
do on the portable computers?

###BeginCaseStudy###
Case Study: 2
City Power & Light
Scenario:
You are an enterprise desktop support technician for City Power & Light. City Power &
Light is a utility company. The company has a main office and a branch office. The main
office is located in Toronto. The branch office is located in Boston. The main office has
1,000 employees. The branch office has 10 employees.
Active Directory Configuration
The network contains a single Active Directory domain named cpandl.com. The functional
level of the forest is Windows Server 2008 R2.
Server Configuration
All servers run Windows Server 2008 R2. The relevant servers in the main office are
configured as shown in the following table.

All computers in the main office are configured to use DHCP. All computers in the branch
office are configured to use static IP addresses.
User Information
• All user accounts are standard user accounts.
• All client computers run Windows 7 Enterprise.
• Each portable computer has a PPT P-based VPN connection to the internal network.
Corporate Security Guidelines
• All users must be granted the least privileges possible.
• All locally stored documents must be encrypted by using Encrypting File System
(EFS).
• The hard disk drives on all port able computers must be encrypted by using Windows
BitLocker Drive Encryption (BitLocker).
• All encryption certificates must be stored on smart cards.

###EndCaseStudy###

Five users from the main office travel to the branch office. The users bring their portable computers.
The help desk reports that the users are unable to access any network resources from the branch
office. Branch office users can access the network resources. You need to ensure that the main office
users can access all network resources by using their portable computers in the branch office. The
solution must adhere to the corporate security guidelines. What should you instruct the help desk to
do on the portable computers?

A.
Create a new VPN connection.

B.
Add the users to the local Administrators group.

C.
Add the users to the Network Configuration Operators group.

D.
Configure the alternate configuration for the local area connection.

Explanation:



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