Which two actions should you perform?

You administer computers that run Windows 8 Enterprise and are members of an Active Directory
domain. Some volumes on the computers are encrypted with BitLOcker. The BitLocker recovery
passwords are stored in Active Directory. A user forgets the BitLocker password to local drive E: and
is unable to access the protected volume. You need to provide a BitLocker recovery key to unlock the
protected volume. Which two actions should you perform? (Each correct answer presents part of
the solution. Choose two.)

A.
Ask the user for his or her logon name.

B.
Ask the user for a recovery key ID for the protected drive.

C.
Ask the user to run the manage-bde -protectors -disable e: command.

D.
Ask the user for his or her computer name.