DRAG DROP
You support computers that run Windows 8. A computer receives a STOP error. You plan to restore
the operating system without losing user documents and settings. You need to restore the operating
system and user data in the least amount of time. Which three steps should you perform in
sequence? (To answer, move the appropriate actions from the list of actions to the answer area and
arrange them in the correct order.)
Answer: 
Explanation:
Box 1: Select Change PC Settings
Box 2: Select Refresh your PC
Box 3: Insert the Recovery Drive or Windows installation media.
Note:
* Refresh PC lets you restore all Windows settings to their defaults without deleting your
documents, music and other files, and Reset PC reinstalls Windows and wipes out everything,
including your files.
* To refresh your PC
1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer
down, click Settings, and then click Change PC settings.)
2. Under PC settings, tap or click General.
3. Under Refresh your PC without affecting your files, tap or click Get started.
4. Follow the instructions on the screen.
If asked, insert your Windows 8 disc, flash drive, or whatever else you used to first install Windows.
Reference: How To Reset Or Refresh Windows 8 Without DVD