DRAG DROP
You support a customer who is deploying Microsoft Lync Server 2013. The customer has completed
deployment of the following components:
• A Lync Standard Edition Server,
• A Lync Edge Server,
• A media gateway connected to a Tl trunk,
• Appropriate rules for reverse proxy, and
• An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside
their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
• When they make calls to local numbers, the calls do not work. An announcement states that
they must not dial 1 to make a local call.
• When they make calls to long distance numbers, the calls connect, but the other end user
reports that the caller’s number does not appear correctly.
• When they receive long distance calls from outside, the caller ID information displayed in
Lync does not match the caller’s contact information.
You need to ensure that users in the customer’s network can successfully have calls with users
outside the network. You open the Voice Routing tab on the Lync Server Control Panel as shown in
the exhibit. (Click the Exhibit button.)
Which area should you look in to investigate each issue? (To answer, drag the appropriate voice
routing area to the correct issue investigation or investigations. Each voice routing area may be used
once or not at all. You may need to drag the split bar between panes or scroll to view content.)
Explanation: