David works as a Support Analyst for White Well Inc. He works in the Finance department of the
company and uses Microsoft Outlook for messaging and e-mailing. MS Outlook has been configured
to use a POP3 account. David uses a contact group named “colleagues” to send e-mails to all the
colleagues of his department. A colleague of his department is transferred to the Marketing
department. David opens the list and deletes the contact of the transferred employee. However,
when he uses the contact group to address an e-mail, the deleted contact still appears in the To box
of the e-mail. Choose and reorder the required steps to remove the contact from the contact group.
Answer: 