You are the administrator for tvloft.com. As part of a technology refresh, you are planning an upgrade of all company computers from Windows XP to Windows 7. Before deploying this company wide, you test this upgrade in the lab. However, when you put the Windows 7 setup media into the test computer, you do not have the option to upgrade. All computers meet the minimum requirements. Why is this option not available?
A.
System components do not meet minimum standard.
B.
Windows XP to Windows 7 is not supported.
C.
You need to reboot the computer and choose boot from CD.
D.
DVD ROM is bad.
Explanation:
The option to upgrade is not available in Windows 7 Setup when installing Windows 7 to a computer that is running Windows XP.
Answer A is incorrect. All computers were said to meet the minimum requirements. Answer C is incorrect. Booting from CD will not change the upgrade options. Answer D is incorrect. You have no reason to believe that the DVD ROM is bad. It was able to start up the Windows Setup.