To which of the following support personnel would network and computer operation issues typically be referred to?
A.
Network administrators
B.
Computer technicians.
C.
IT administrator
D.
IT Help Desk personnel.
Explanation:
Network and computer operation issues are typically referred to IT administrators.Incorrect Answers:
A: Network configuration issues are referred to network administrators.
B: Server hardware failures would usually be passed to computer technicians.
D: Small, simple operating system issues are usually passed to the IT Help Desk personnel.
References:
Charles J. Brooks, Server+ Certification Exam Cram 2 (Exam SK0-002), QUE Publishing, Indianapolis, 2006, pp. 487-488.