Once you have gathered information on the characteristics of a server system issue, your next step would usually be to examine the documentation of server system.
Which of the following server-related documentation would you consult for information on server system upgrades, and device and device driver updates?
A.
Server equipment documentation.
B.
Hardware, software and driver documentation.
C.
Initial baseline data.
D.
Baseline/upgrade documentation.
Explanation:
Baseline/upgrade documentation would contain information on server system upgrades, system maintenance, device and device driver updates, and peripheral BIOS upgrades.
Incorrect Answers:
A: Server equipment documentation contains information on the repair policy of the manufacturer or vendor, procedures for reinitiating the system and procedures for component-swapping.
B: Hardware, software and driver documentation is a good source of information when you need to verify that you currently have the latest hardware and software versions, anddrivers installed.
C: You would need to consult your initial baseline data for initial performance-tuning data. Other initial baseline data would typically be no-load baseline performance data and baseline data under network load.
References:
Charles J. Brooks, Server+ Certification Exam Cram 2 (Exam SK0-002), QUE Publishing, Indianapolis, 2006, pp. 488-490.