What is displayed when the user clicks the down arrow on the Cases button?

A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is
displayed when the user clicks the down arrow on the Cases button?

A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is
displayed when the user clicks the down arrow on the Cases button?

A.
A list of recently viewed cases

B.
The most recently viewed case record

C.
The Quick Create form for cases

D.
the New Case form



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