Which cases does Microsoft Dynamics CRM show?

You review the Similar Cases section for a case by using the Default Case form. Which
cases does Microsoft Dynamics CRM show?

You review the Similar Cases section for a case by using the Default Case form. Which
cases does Microsoft Dynamics CRM show?

A.
cases with the same product

B.
cases with similar case descriptions

C.
cases with the same customer

D.
cases with the same subject



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