For which of the following reasons is a red oval most likely to appear next to a contact in Cisco Jabber?
(Choose two.)
A.
The user is on a call.
B.
The user has missed a call.
C.
The user is sharing content.
D.
The user has been idle for a while.
E.
The user does not want to be disturbed.
F.
The user is attending a WebEx meeting.
G.
The user is in a scheduled Outlook meeting.
H.
The user is experiencing registration problems.
Explanation:
A red oval is most likely to appear next to a contact in Cisco Jabber if the user is sharing content or does not
want to be disturbed. If grayscale is used, the icon will appear as a gray oval with a diagonal slash.
The oval next to a contact indicates the contact’s presence status. The presence status is used to indicate to
other users whether someone is available.
A yellow oval next to a contact in Cisco Jabber indicates a user who has been idle for an extended period of
time, on a call, in a WebEx meeting, or in a scheduled Outlook meeting. If grayscale is used, the icon will
appear as a gray oval with a horizontal line.
A green oval next to a contact in Cisco Jabber indicates a user who is available. If grayscale is used, the icon
will appear as a gray oval with a check mark.
A gray oval next to a contact in Cisco Jabber indicates a user who is offline. If grayscale is used, the icon will
still appear as a solid gray oval.
A user who is experiencing registration problems might appear on other users’ screens next to a gray oval.
The user who is experiencing registration problems might have a red X on that user’s phone controls icon in
Cisco Jabber. This often occurs because the user is not signed in, the user name or password is incorrect, or
the directory number (DN) is not properly associated with the user’s account in Cisco Unified Client Services
Framework.
A user who has missed calls will not cause the user’s presence status to change. That user will likely see a red
circle next to a phone on Cisco Jabber. The number that appears within the red circle indicates the number of
missed calls. A red circle with a number might also appear next to an envelope, which indicates the number of
new voice mail messages.Cisco: Frequently Asked Questions: Cisco Jabber for Mac Release 9.2(1) (WebEx Connect): Presence Status
Cisco: Cisco Jabber for Windows 10.6 User Guide: Grayscale Status Icons