Which action should you take to begin troubleshooting?

A clientless SSL VPN user who is connecting on a Windows Vista computer is missing the menu option for
Remote Desktop Protocol on the portal web page. Which action should you take to begin troubleshooting?

A clientless SSL VPN user who is connecting on a Windows Vista computer is missing the menu option for
Remote Desktop Protocol on the portal web page. Which action should you take to begin troubleshooting?

A.
Ensure that the RDP plug-in is installed on the VPN gateway

B.
Ensure that the RDP2 plug-in is installed on the VPN gateway

C.
Reboot the VPN gateway

D.
Instruct the user to reconnect to the VPN gateway

Explanation:
Brad
Answer- B
Confidence level: 100%
Note: This question has been verified by posters on securitytut who scored perfect scores on the exam.
While it is fact that the newest version of the RDP plug-in is compatible with RDP2, this question specifically
asks about Windows Vista. This is one of those “choose the best answer” scenarios.
BD
+ RDP plug-in: This is the original plug-in created that contains both the Java and ActiveX Client.
+ RDP2 plug-in: Due to changes within the RDP protocol, the Proper Java RDP Client was updated in order to
support Microsoft Windows 2003 Terminal Servers and Windows Vista Terminal Servers.
Source: http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generationfirewalls/113600-technote-product-00.html



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Fred

Fred

Tip: The latest RDP plug-in combines both RDP and RDP2 protocols. As a result the RDP2 plug-in is obsolete. It is recommended to utilize the most-recent version of the RDP plug-in. The RDP plug-in nomenclatures follows this structure: rdp-plugin.yymmdd.jar,where yy is a two-digit year format, mm is a two-digit month format, and dd is a two-digit day format.
Source: http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generationfirewalls/113600-technote-product-00.html