What is the maximum response time for a Business level Premium Support case?
A.
120 seconds
B.
1 hour
C.
10 minutes
D.
12 hours
Explanation:
https://aws.amazon.com/premiumsupport/features/
What is the maximum response time for a Business level …
What is the maximum response time for a Business level Premium Support case?
Production
system impaired 4 hours or less 4 hours or less,
Production
system down 1 hour or less 1 hour or less
Business-critical
system down 15 minutes or less